1.1 Ghongha is committed to safeguarding the privacy of ghongha.com visitors; in this policy Ghongha explain how Ghongha will treat your personal information.
2. Collecting Personal Information
2.1 Ghongha may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(c) information that you provide to us when using the services on ghongha.com, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
(f) information relating to any purchases you make of our goods or any other transactions that you enter into through ghongha.com (including your name, address, telephone number, email address and card details;
(g) information contained in or relating to any communications that you send to us or send through ghongha.com (including the communication content and meta data associated with the communication);
(h) any other personal information that you choose to send to us;
2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
3. Using Your Personal Information
3.1 Personal information submitted to us through ghongha.com will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 Ghongha may use your personal information to:
(a) administer ghongha.com and business;
(b) personalise ghongha.com for you;
(c) enable your use of the services available on ghongha.com;
(d) send you goods purchased through ghongha.com;
(f) send statements, invoices and payment reminders to you, and collect payments from you;
(g) send you non-marketing commercial communications;
(h) send you email notifications that you have specifically requested;
(i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(j) send you marketing communications relating to our business or the businesses of carefully-selected third parties which Ghongha think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(l) deal with enquiries and complaints made by or about you relating to ghongha.com;
(m) keep ghongha.com secure and prevent fraud;
(n) verify compliance with the terms and conditions governing the use of ghongha.com (including monitoring private messages sent through ghongha.com private messaging service);
3.3 If you submit personal information for publication on ghongha.com, Ghongha will publish and otherwise use that information in accordance with the licence you grant to us.
3.4 Ghongha will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
3.5 All ghongha.com financial transactions are handled through our payment services provider, PayPal. Ghongha will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via ghongha.com, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
4. Disclosing Personal Information
4.1 Ghongha may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 Ghongha may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 Ghongha may disclose your personal information:
(a) to the extent that Ghongha are required to do so by law;
(b) in connection with any on-going or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that Ghongha are (or are contemplating) selling; and
(e) to any person who Ghongha reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4 Except as provided in this policy, Ghongha will not provide your personal information to third parties.
5. International Data Transfers
5.1 Information that Ghongha collect may be stored and processed in and transferred between any of the countries in which Ghongha operate in order to enable us to use the information in accordance with this policy.
5.2 Personal information that you publish on ghongha.com or submit for publication on ghongha.com may be available, via the internet, around the world. Ghongha cannot prevent the use or misuse of such information by others.
5.3 You expressly agree to the transfers of personal information described in this Section 5.
6. Retaining Personal Information
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that Ghongha comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that Ghongha process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.4 Notwithstanding the other provisions of this Section 6, Ghongha will retain documents (including electronic documents) containing personal data:
(a) to the extent that Ghongha are required to do so by law;
(b) if Ghongha believe that the documents may be relevant to any on-going or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7. Security Of Your Personal Information
7.1 Ghongha will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 Ghongha will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and Ghongha cannot guarantee the security of data sent over the internet.
7.4 If you have an account with ghongha.com you are responsible for keeping the password you use for accessing ghongha.com confidential; Ghongha will not ask you for your password (except when you log in to ghongha.com).
8.1 Ghongha may update this policy from time to time by publishing a new version on ghongha.com.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9. Your Rights
9.1 Ghongha may withhold personal information that you request to the extent permitted by law.
9.2 You may instruct us at any time not to process your personal information for marketing purposes.
9.3 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or Ghongha will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
9.4 You have right to access personal data held by us about you
9.5 You have the right require us to rectify any inaccurate personal data held by us about you
9.6 You have the right to require us to delete your personal data. This will apply only where (for example): we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent; or where you object to the way we process your data.
9.7 In certain circumstances, a right to restrict our processing of personal data held by us about you. This right will only apply where (for example): you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims
9.8 In certain circumstances, a right to receive personal data, which you have provided to us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal data to another organisation, at your request
9.9 A right to object to our processing of personal data held by us about you where the processing of such data is necessary for the purposes of our legitimate interests, unless we are able to demonstrate, on balance, legitimate grounds for continuing to process personal data which override your rights or which are for the establishment, exercise or defence of legal claims
9.10 A right for you not to be subject to a decision based solely on an automated process, including profiling, which produces legal effects concerning you or similarly significantly affect you
9.11 A right to withdraw your consent, where we are relying on it to use your personal data (for example, to provide you with marketing information about our services or products).
10. Third Party Websites
10.1 Ghongha.com includes hyperlinks to, and details of, third party websites.
10.2 Ghongha has no control over, and is not responsible for, the privacy policies and practices of third parties.
11. Updating Information
11.1 Please let us know if the personal information that Ghongha hold about you needs to be corrected or updated.
12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that Ghongha store about you may be linked to the information stored in and obtained from cookies.
12.5 Ghongha use both session and persistent cookies on ghongha.com.
12.6 The names of the cookies that Ghongha use on ghongha.com, and the purposes for which they are used, are set out below:
(a) Ghongha use both session and persistent cookies on ghongha.com to recognise a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website’s usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertisements which may be of particular interest to specific users;
12.7 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
(b) in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
(c) in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
12.8 Blocking all cookies will have a negative impact upon the usability of many websites.
12.9 If you block cookies, you will not be able to use all the features on ghongha.com.
12.10 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.
12.11 Deleting cookies will have a negative impact on the usability of many websites.